1. Introduction Welcome to smokelessorganiccharcoal.com. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you disagree with any part of these terms, you should not use this website.
2. Definitions
"We", "us", or "our" refers to Smokeless Organic Charcoal.
"You", "your", or "customer" refers to the person accessing our website.
"Products" refer to the smokeless organic charcoal and any related items sold on the website.
3. Use of the Website You agree to use this website only for lawful purposes. You must not use it in any way that breaches any applicable laws or regulations or that may cause damage to the website or impair the availability or accessibility of the website.
4. Orders and Payments All orders placed through the website are subject to acceptance by us. We reserve the right to reject any order for any reason. Payment must be made at the time of ordering through the available payment methods. All prices are listed in the relevant currency and include applicable taxes unless otherwise stated.
5. Shipping and Delivery We aim to dispatch products promptly after an order is confirmed. Delivery times are estimates and may vary depending on your location. We are not responsible for any delays caused by third-party carriers.
6. Returns and Refunds We offer refunds and exchanges for products that are defective or damaged. You must notify us within 7 days of receiving your order. The product must be unused and returned in its original packaging. Shipping costs for returns are your responsibility unless the return is due to our error.
7. Product Information We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur. We reserve the right to correct any inaccuracies and update product information without prior notice.
8. Limitation of Liability We are not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or products. Our total liability in any circumstance is limited to the amount paid for the products.
9. Privacy Policy By using this website, you consent to our collection and use of personal information as outlined in our Privacy Policy.
10. Intellectual Property All content on this website, including images, text, logos, and product descriptions, is owned by Smokeless Organic Charcoal or used with permission. You may not reproduce, distribute, or use any content without our express written consent.
11. Changes to Terms and Conditions We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website constitutes your acceptance of the updated terms.